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Open Removals team stood in from of an Open Removals branded box van

FAQs

Explore our FAQs section for answers to commonly asked questions about our services, pricing, payment methods, and more. We've compiled comprehensive information to address your concerns and ensure clarity throughout your moving experience. If you don't find what you're looking for, feel free to reach out to us directly – we're here to help!

  • How do you determine the cost of your services?
    We offer both fixed-price quotes for the entire job and hourly rates, allowing you to choose what suits you best. We recommend getting a few quotes from other providers first so you can see how we strive to offer the best deal. Remember, the more prepared you are, the less time the move takes, potentially saving you money.
  • What payment methods do you accept?
    We accept cash upon completion, credit card payments via card machine in person only (not over the telephone), or bank transfer. A deposit is required and will be deducted from the total amount owed. For corporate clients or agencies, we also offer bank transfer options. Payment is made after the job is done.
  • What insurances do you have?
    £50,000 Free goods in transit £5 Million Public Liability Haulage Insurance
  • Do you have a waste license?
    Registration CBDU285337 View registration CBDU285337 (data.gov.uk)
  • Do you offer a one man service?
    We're open to exceptions in specific situations, ensuring your safety and well-being. However, please understand that we cannot assume liability for any injuries or damage to your belongings, as our insurance solely covers our staff.
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